Privacy policy
Last Updated: October 7, 2025
1. Introduction
This Privacy Policy describes how 2 Scoops Please, LLC (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit or make a purchase from 2scoopsplease.com (the “Site”).
We are committed to protecting your privacy and complying with applicable privacy laws in the United States and other jurisdictions where we operate.
Our business address is:
207 Cavanaugh Ln, Franklin, TN 37064, USA
You may contact us at support@2scoopsplease.com with any questions or concerns regarding this policy.
2. Information We Collect
We collect personal information that you voluntarily provide or that is automatically collected through your interaction with our Site:
a. Personal identifiers: name, shipping and billing addresses, email address, and phone number.
b. Payment information: processed securely through third-party providers (e.g., Stripe, Shopify Payments). We do not store your full payment details.
c. Account information: login credentials and purchase history for your orders and subscriptions.
d. Marketing data: preferences, survey responses, and communications with us.
e. Technical data: IP address, browser type, cookies, tracking pixels, and other usage analytics collected through tools such as Google Analytics, Meta Pixel, and similar technologies.
3. How We Use Your Information
We use your information for the following purposes:
- To process and fulfill your orders and subscriptions.
- To communicate with you regarding purchases, shipments, and customer support.
- To send promotional emails, SMS, and mailers (with your consent).
- To analyze Site performance, personalize content, and improve our products and services.
- To comply with legal obligations and prevent fraudulent activity.
4. Sharing of Information
We may share your information with trusted third parties that assist us in operating our business, such as:
- Payment processors (Stripe, Shopify Payments)
- Tax calculation providers (e.g., TaxJar)
- Marketing and analytics partners (e.g., Klaviyo, Meta, Google)
- Fulfillment and shipping partners
These service providers only receive the information necessary to perform their designated functions and are required to safeguard your information.
We do not sell personal information to third parties.
5. Cookies and Tracking Technologies
Our Site uses cookies, web beacons, and tracking pixels to enhance your browsing experience, measure performance, and serve targeted advertising. You can disable cookies through your browser settings, though certain parts of the Site may not function properly without them.
Our site also uses cookies to help keep track of items you put into your shopping cart, including when you have abandoned your cart. This information is used to determine when to send cart reminder messages via SMS.
6. International Data Transfers
If you access our Site from outside the United States, please note that your information may be transferred to and processed in the United States. By using our Site, you consent to this transfer.
7. Children’s Privacy
We do not knowingly collect personal information from children under the age of 13. If you believe your child has provided information to us, please contact support@2scoopsplease.com so we can promptly delete it.
8. Data Retention
We retain personal data for as long as necessary to fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
9. Your Rights and Choices
You may:
- Opt out of marketing communications at any time via unsubscribe links or by emailing us.
- Request access to or deletion of your personal data by contacting support@2scoopsplease.com
- Adjust your cookie settings through your browser preferences.
10. Security
We maintain reasonable administrative, technical, and physical safeguards to protect your information. However, no transmission or storage system is completely secure, and we cannot guarantee absolute security.
11. Updates to This Policy
We may update this Privacy Policy periodically. The “Last Updated” date above reflects the most recent revision. Continued use of the Site after any modification constitutes acceptance of the updated Policy.
12. Contact
For questions or concerns regarding this Policy, please contact us at:
support@2scoopsplease.com
2 Scoops Please, LLC
207 Cavanaugh Ln
Franklin, TN 37064 USA